Am I being unreasonable?

Today I've been doing the A-type thing again. When I went for an HSG last year, I was given FULL written instructions on what would happen, when it would happen, what I could expect/eat/drink/pain relief etc. Now, here I am going for major abdominal surgery and I have received NO information apart from a brief 5 min discussion with the gynae as to 'what could go wrong'. Now am I the only person who doesn't want surprises on c-sect day? Am I meant to just know that I cannot go to Mugg and Bean and have the Business Man's breakfast en route to the hosiptal on Friday morning? I have a million and one questions ,but I would rather be given the information than have to think of all the questions I should be asking.

To top it off, last night Keith and I went off to the clinic to 'book in' because we didn't feel like going in an extra 30 min earlier than we needed to on Friday morning to fill in all the forms, and apparently we should have been given an information pack. I got to ask the midwives on duty some of the questions I had lost sleep over the night before. But this morning I figured I still don't know what I should take to hospital? Baby clothes? Towels? Nappies?

I phoned Netcare now after having gone to the website to look for a nr - and called the 'patient liason officer' and this role or person no longer exists... so I'm now even more angry and I get passed on from person to person. Eventually I get a midwife who tries very calmly to help me. When I tried to explain how I feel about not having any information and being 'left to figure out things for myself' I am told that they only give you the information if you ask for it..... Unfortunately I'm now feeling very angry about this clinic and their lack of professionalism. I have to get over it and not let this affect Friday!